Legal Policies

Legal Policies



Special Sizes
Thermal binders can be made in almost any size. There is a minimum order requirement of 1,000 thermal binders per spine and 25-30 working days lead time for all special size thermal binders. All special sizes must be quoted by customer service.

Top Spine
Top spine thermal binders are subject to a set-up charge and require a minimum of 1,000 binders per spine.

Unprinted thermal binders are packed 100 per color, per spine size. Pockets are available in the front or back cover but not both. Prices for transparent thermal binders with a pocket must be obtained from customer service. There is an order minimum of 500 thermal binders for pockets with a minimum of 200 per spine size.

Standard windows are 1¾” x 4” with round or square corners or 3” x 4” with square corners, positioned 3” from the top. For a special size window, there is a one time die charge.

Confirmation of Orders
No verbal orders will be processed. All orders must be confirmed with a purchase order.

Policy on Overruns
We reserve the right to ship 10% over or under the amount ordered on custom orders. We will invoice accordingly. Requests for exact quantities must be specified on the original order and will add 10% to the price.

Stock merchandise may be returned for credit upon written authorization from factory. The order must be returned freight prepaid and within 30 days of original shipment. A charge of 20% of the net cost of the order being returned will be charged for handling. Any return must have prior approval with code from factory. Some items, because of their construction, are not returnable - check with customer service.

Payment Terms
Payment terms are net 30 days. If an open account has not been previously established, cash payment, including cost, freight and overruns, must accompany first order or Mastercard, Visa, or American Express.

Shipping & Handling
All shipments are F.O.B. factory. Under normal circumstances, anything under 200 pounds is sent UPS/Federal Express. Large weights are shipped prepaid by common carrier trucks unless otherwise specified. Unless you give specific instructions, we will select the carrier. We cannot be held responsible for arrival date of shipment. Faster shipping methods available with prior approval.

Split Shipments
A charge per location is billed for split shipments. For orders requiring shipment on different dates, please note: The entire order will be billed with the first shipment and the entire order must ship within six months of the first shipment.

Less than Minimums
Call factory for prices on any order for less than minimum quantity.

Freight Claims
Shortages in the number of cartons or any merchandise damaged in transit: It is the responsibility of the consignee to file the claim. As the shipper, we cannot allow any credit, as we cannot file the claim or collect from the carrier. The legal responsibility passes from us to the customer when the merchandise is consigned to a carrier. We will gladly supply any information and/or copies of documents we may have. All merchandise should be inspected immediately upon arrival. If damage is found, contact carrier for inspection. Inspection must be made within 10 days of delivery in order to place a claim.

Prices are based on approved furnished artwork that is camera-ready and color separated or a digital file. Camera-ready art is
black and white mechanical art (not photocopies or faxes) that is color separated with size and positioning indicated. Contact customer service for art charges. Email artwork to

Artwork & Copy Errors
Customer-submitted artwork is reviewed before production and every effort is made to ensure accuracy. However, Pro-Bind is not liable for customer-submitted or customer-approved errors which inadvertently become part of the product.

4-Color Process
All 4-color process paper products will incur an additional matchprint charge. Changes in artwork will require a second matchprint and an additional charge.

Customer Supplied Dies
When supplying dies, include camera ready art for accurate proofing. Pro-Bind will not be responsible for typographical errors on supplied dies.
• Embossing Dies - Brass or copper (1/4” thickness recommended) must include counter die. Replacement counters can be created for most dies. Please call Customer Service for a quote.
• Foil Dies - Brass, copper or magnesium (1/4” thickness)
• Register Emboss to Offset - original negative used to manufacture die must be submitted with die to ensure proper registration.

Rights to Promotion
We reserve the right to use any products we produce in our advertising unless you specify otherwise in writing at the time of order. Pro-Bind products are made in the U.S.A. The imprints shown are the property of the organizations they represent. They are intended to illustrate our capabilities, and are not an indication of any endorsement. All prices shown are in U.S Dollars.

Limitation of Liability
Pro-Bind and sellers shall not be liable for direct, indirect, special, incidental, or consequential damages upon breach of warranty or contract, negligence, strict liability or any other legal theory.


To protect your privacy when visiting our website, we have adopted the following policies to safeguard any personal information you may voluntarily submit. Any information collected will be used for the purposes of responding to inquiries and the general improvement of our Internet services.

Information Collection
Our web service tracks visitors to the site and collects generalized information on the number of visits, most popular page views, domain names, geographic information, downloads, site search terms, etc.

Additionally, some pages throughout the site may request specific information submitted by a form or e-mail. Any personal information collected from visitors to our site is done on a voluntary basis. Information such as names, addresses, phone numbers, e-mail addresses, etc. will be used only by Pro-Bind to respond to inquiries, or for specific Pro-Bind marketing activities, events or services.

Pro-Bind does not endorse, or participate in the practice of "spamming" (sending of unsolicited promotional e-mail). We comply with the provisions of the CAN-SPAM Act of 2003, as amended. If you are currently in our database list and wish to be removed please click on the "unsubscribe" button located at the bottom of each email.

Pro-Bind may also retain electronic communications sent by visitors. This information will only be used by as a means of continuously improving our web services.

Linking Websites
This site may contain links to non-Pro-Bind websites. These links are provided to you only as a convenience. Such linked sites are not under the control of Pro-Bind, and we are not responsible for the contents of any linked site or any link contained in a linked site. The inclusion of any link does not imply endorsement by Pro-Bind and shall have no responsibility for information which is referenced by or linked to this website.

Terms of Usage
By your use of this website, you agree to the terms of our Legal Policies, our use of information and this privacy policy. From time to time we may make changes to our policies so we recommend that you re-visit this page to review the information.


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